Shipping policy

Shipping Policy

Last Updated: 23/08/2026

Devonshii aims to provide a smooth and reliable shopping experience from the time you place your order until it is delivered. This shipping policy explains how we process, ship, and deliver orders placed through our website https://www.devonshii.com/.

1. Order Processing Time

Once your order is successfully placed and confirmed, we aim to process and prepare it for dispatch within 1-3 business days.

Orders are generally processed on business days only. Orders placed on weekends, public holidays, or during high-demand periods may take additional time to process.

In some cases, order processing may be delayed due to product availability, payment verification, address confirmation, or other operational reasons.

2. Shipping Methods

We ship orders through trusted third-party couriers and logistics partners.

The available shipping method will be displayed during checkout, where applicable. Depending on your delivery location, shipping may be carried out through standard or other available courier services.

For certain locations, delivery options may be limited based on courier serviceability.

3. Delivery Timeframes

After your order has been dispatched, estimated delivery times may vary depending on your location and courier availability.

Estimated delivery timeframe:

  • Metro cities: 1-7 business days
  • Other cities and locations: 3-10 business days
  • Remote or less accessible locations: 5-15 business days

These delivery timelines are estimates and may vary due to courier operations, weather conditions, public holidays, high order volumes, or other circumstances beyond our reasonable control.

4. Shipping Costs

Shipping charges, if applicable, will be displayed during checkout before you complete your purchase.

Our current shipping offer may include:

  • ₹49 shipping charge on eligible orders below the applicable minimum order value.
  • Free shipping on prepaid orders above 500, subject to applicable offer terms and conditions.
  • Additional charges may apply for certain locations, products, or delivery services, where applicable.

Any promotional or free shipping offers may be changed, modified, or withdrawn at our discretion.

5. Cash on Delivery (COD)

Cash on Delivery may be available for selected locations and eligible orders.

If COD is available, it will be displayed as a payment option during checkout.

Customers placing a COD order may be required to pay the ₹cod charges, if applicable, as an additional handling or service charge.

Devonshii reserves the right to restrict, refuse, or cancel COD orders in cases of suspected fraud, repeated failed deliveries, incorrect information, or other reasonable circumstances.

6. Order Tracking

Once your order has been dispatched, we may provide tracking information through email and the order tracking page

You may use the tracking number or link provided to monitor the status of your shipment.

Please note that tracking information may take some time to become active after the courier has collected the package.

7. Delivery Issues and Delays

While we work with reliable logistics partners, delivery may occasionally be delayed due to factors beyond our control, including:

  • Weather conditions
  • Public holidays
  • Natural disasters
  • High shipping volumes
  • Courier operational delays
  • Incorrect or incomplete delivery information
  • Remote or restricted delivery locations

We will make reasonable efforts to assist you in resolving delivery-related issues. However, delivery dates are estimates and cannot always be guaranteed.

8. Incorrect or Incomplete Address

Customers are responsible for providing a complete and accurate delivery address, including the correct PIN code and contact number.

Devonshii will not be responsible for delays, failed deliveries, or additional charges caused by incorrect or incomplete delivery information provided by the customer.

If an order has already been dispatched, changes to the delivery address may not always be possible.

9. Failed Delivery and Return to Origin (RTO)

If a delivery attempt is unsuccessful due to reasons such as:

  • Customer unavailable
  • Incorrect or incomplete address
  • Customer refuses delivery
  • Customer does not respond to the courier
  • Multiple unsuccessful delivery attempts

the order may be returned to us by the courier partner.

For prepaid orders returned to us due to delivery issues, any refund or reshipment will be handled according to our applicable Return and Refund Policy.

10. Damaged or Missing Packages

If your package appears damaged at the time of delivery, we recommend that you take photographs of the package and contact us as soon as possible.

If you receive an incorrect product or believe that an item is missing from your order, please contact us at info@devonshii.com within 7 DAYS of delivery.

Please include your order number and relevant photographs or details so that we can review the issue.

11. International Shipping

Currently, International shipping is currently not available.

If international shipping becomes available, applicable shipping charges, delivery timelines, customs duties, taxes, and other charges will be communicated during checkout or through the relevant shipping information.

For international orders, customers may be responsible for applicable customs duties, import taxes, and other charges imposed by the destination country.

12. Contact Us

If you have any questions regarding shipping, delivery, or order tracking, please contact us:

Brand: Devonshii
Email: info@devonshii.com
Website: https://www.devonshii.com/

Phone No: +919871712911
Business Address: Badli, Delhi.

Thank you for choosing Devonshii. We appreciate your trust and will do our best to ensure that your order reaches you safely and on time.